Gemiluna™ Store Operator
Payment Options
A Straightforward Way to Complete Your Gemiluna™ Order
We want checkout to feel just as effortless as discovering a piece you love. Gemiluna™ supports established payment methods so customers can complete eligible purchases through the options displayed during checkout. Unless another currency is specifically shown, transactions are processed in United States Dollars (USD).
Choose the Payment Method Available at Checkout
The payment methods available for a particular order will appear during checkout. Options may vary according to your location, selected payment provider, card issuer, or other transaction-related factors.
PayPal
When PayPal is available and selected, you may be redirected to PayPal to complete the transaction using the options offered by PayPal for your region and account status.
Credit & Debit Cards
Eligible credit and debit cards may be used when displayed during checkout. Available card networks and approval are determined by the applicable payment service and card issuer.
USD Checkout
Unless your checkout displays another supported currency, purchases are processed in United States Dollars (USD).
Paying With PayPal
If PayPal appears as an available option during checkout, selecting it will normally take you to PayPal's payment environment to complete your purchase.
Depending on the options PayPal makes available to you, checkout may include:
- Signing into an existing PayPal account
- Using an eligible payment method connected to PayPal
- Using a supported guest debit or credit card option where PayPal offers one
Any guest checkout or card option provided by PayPal is controlled by PayPal and may not be available for every transaction or region.
Paying With a Credit or Debit Card
Where card checkout is available, you may select one of the supported credit or debit card options displayed on the checkout page.
Your card issuer or payment provider may request additional authentication or verification before approving the transaction.
If your card is declined, remains pending, or does not complete successfully, we recommend checking your billing details and contacting your card issuer or bank for more information.
How Payment Information Is Handled
Gemiluna™ uses third-party ecommerce and payment technology to process checkout transactions. Payment credentials are handled by the applicable payment provider rather than being manually processed by our customer service team.
Payment Authorization & Billing
A submitted order may remain subject to payment authorization before it is accepted for fulfillment.
To reduce avoidable payment issues, please make sure that your billing information is entered accurately and matches the information associated with your selected payment method where required.
If the checkout page reports a declined or failed payment, your bank, card issuer, PayPal, or the relevant payment provider may be able to provide additional information about authorization limits, authentication requirements, billing mismatches, or other transaction-specific issues.
Currency & Possible Bank Charges
Unless otherwise indicated at checkout, Gemiluna™ transactions are processed in United States Dollars (USD).
If your bank account or card uses another currency, your financial institution may convert the transaction and may apply its own exchange rate, international transaction fee, or other charge.
Any such charges are determined by your bank or payment provider and are separate from the amount charged by Gemiluna™.
Questions About Your Payment?
For questions about a Gemiluna™ order, payment status, or checkout experience, contact our customer service team 24 hours a day, 7 days a week.
Email: service@gemiluna.com
Phone: +86 18870550774