Privacy Policy
Last Updated: August 4, 2026
At Gemiluna™, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or complete a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide a smooth shopping experience and efficiently process your orders, we may collect certain information from you.
Information You Provide
When you interact with Gemiluna™, such as:
• Placing an order
• Contacting our customer support team
• Subscribing to updates
• Requesting information about our products
we may collect information including:
• Full name
• Email address
• Shipping address
• Billing information
• Phone number
• Payment-related details
Automatically Collected Information
When you visit our website, certain information may be collected automatically through technologies such as cookies and similar tools, including:
• IP address
• Browser type and device information
• Website activity and browsing behavior
• Interaction with pages, products, and website features
2. How We Use Your Information
Gemiluna™ uses collected information to provide better services and improve your shopping experience.
We may use your information for purposes including:
Order Processing
To:
• Confirm and manage purchases
• Process payments
• Arrange shipment
• Send order updates and tracking information
Customer Support
To:
• Respond to questions and requests
• Provide assistance with orders
• Improve communication with customers
Website Improvement
To:
• Understand customer preferences
• Improve website performance
• Develop better products and services
Security Protection
To:
• Detect suspicious activity
• Prevent unauthorized transactions
• Maintain a safe shopping environment
3. Protecting Your Information
Protecting your personal information is an important priority at Gemiluna™.
We use reasonable security practices designed to protect your data, including:
🔒 Secure Transactions
Payment information is processed through trusted payment providers using secure encryption technologies.
🔐 Limited Access
Personal information is only accessible to authorized parties who need it to provide services.
💳 Payment Information Protection
Gemiluna™ does not store complete credit or debit card information on our own systems after payment processing.
4. Sharing of Information
Gemiluna™ does not sell or rent your personal information.
We may share information only with trusted service providers that help us operate our business, including:
• Payment processing providers
• Shipping and fulfillment partners
• Website service providers
• Customer support tools
These partners are permitted to use information only for providing necessary services.
5. Advertising & Marketing Technologies
To improve our marketing efforts and provide more relevant shopping experiences, certain third-party partners may use cookies, pixels, or similar technologies on our website.
These technologies may help us understand:
• Website interactions
• Product interests
• Advertising performance
Third-party providers may have their own privacy policies regarding collected information.
You may manage advertising preferences through your browser settings or the privacy controls provided by these platforms.
6. Cookies Policy
Gemiluna™ uses cookies and similar technologies to improve website functionality and user experience.
Cookies help us:
✨ Remember shopping cart information
✨ Improve website performance
✨ Analyze visitor activity
✨ Provide more relevant content
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
7. Third-Party Websites
Our website may contain links to external websites or services.
These third-party websites operate independently and have their own privacy policies. Gemiluna™ is not responsible for the privacy practices, content, or security procedures of external websites.
We recommend reviewing their privacy policies before providing personal information.
8. California Privacy Rights
Gemiluna™ respects applicable privacy rights provided under California privacy laws.
Depending on applicable regulations, California residents may have rights regarding their personal information, including:
• Requesting access to collected information
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Managing certain data-sharing preferences
To submit a privacy-related request, please contact us using the information below.
9. Children’s Privacy
Gemiluna™ does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us. We will take appropriate steps to review and remove such information when necessary.
10. Data Security & Breach Response
While we take reasonable measures to protect your information, no online transmission method can be guaranteed to be completely secure.
In the event of a security incident involving personal information, we will take appropriate actions, including:
• Investigating the situation
• Taking steps to reduce potential impact
• Providing required notifications when applicable
11. Email Communications
If you choose to receive marketing communications from Gemiluna™, we may send emails about:
• New products
• Special offers
• Brand updates
You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in each message.
Order-related emails may still be sent when necessary to complete your purchase.
12. Updates to This Privacy Policy
Gemiluna™ may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be posted on this page with the revised date.
We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email:
service@gemiluna.com
Company Name:
Puning Meixi Network Technology Co., Ltd.
Thank you for trusting Gemiluna™.
We are committed to creating a secure, transparent, and comfortable shopping experience while bringing warmth and style into your home.